Support.com, Inc.
Technology · Services-Computer Processing & Data Preparation · DE · SEC filings ↗ · Compare ⊕
Financials
SEC XBRL · annual| FY20 | FY19 | FY18 | FY17 | FY16 | FY15 | |
|---|---|---|---|---|---|---|
| Revenue | $43.9M | $63.3M | $69.5M | $60.1M | $61.7M | $23.2M |
| Operating income | $52,000 | $3.0M | −$10.1M | −$1.6M | −$16.5M | −$2.4M |
| Net income | $446,000 | $3.8M | −$9.1M | −$1.5M | −$16.0M | −$2.4M |
| Total assets | $39.3M | $38.0M | $64.6M | $64.4M | $67.2M | $81.5M |
| Total liabilities | $4.8M | $4.9M | $16.7M | $7.9M | $9.9M | $10.1M |
| Equity | $34.4M | $33.2M | $47.9M | $56.5M | $57.3M | $71.3M |
| EPS (diluted) | $0.02 | $0.20 | $-0.48 | $-0.08 | $-0.87 | $-0.04 |
| Shares out. | 19.1M | 19.0M | 18.7M | 18.6M | 54.9M | 54.3M |
Reported figures from the company's SEC filings (XBRL). Blank where a line item isn't cleanly tagged — never estimated.
Key ratios
from filings · FY2020- Operating margin
- 0.1%
- Net margin
- 1.0%
- Return on equity
- 1.3%
- Return on assets
- 1.1%
- Return on capital (ROCE)
- 0.1%
- Liabilities / assets
- 12.3%
- Debt / equity
- 0.14×
- Book value / share
- $1.81
- Revenue growth (YoY)
- −30.7%
- Net income growth (YoY)
- −88.4%
Computed from the company's own SEC figures — no market price, so these are facts, not a valuation. Book value per share is reported equity ÷ shares; it is not the stock price.
Financial health
forensic scores · FY2020- Altman Z″ (distress)
- -4.21distress
- Accruals / assets
- −9.7%clean
- Beneish M-Score
- -3.49normal
- Piotroski F-Score
- 5/9mixed
Altman Z″is a textbook bankruptcy-distress score from book values only (>2.6 safe · 1.1–2.6 grey · <1.1 distress). Accruals = (net income − operating cash flow) ÷ assets; persistently high accruals are an earnings-quality red flag. Beneish M-Scoreis an eight-ratio screen comparing this year with last (M > −1.78 = elevated manipulation-risk screen, not proof). Piotroski F-Scorecounts how many of nine fundamental-health checks pass (shown as passed / applicable; we use operating margin and total liabilities as documented proxies where the exact input isn't XBRL-tagged). Computed from SEC filings — descriptive factors, not advice or a forecast.
Quality score
EDS ScoreOur own multi-factor score from free SEC data — profitability, growth, financial strength, earnings quality, and event/ownership catalysts. No market price and no licensed model: each axis is the share of source-backed checks it passes. Descriptive factors, not advice or a forecast.
Signs
● 1 severe● 1 warning● 4 good- Altman Z″ in the distress zone
- Revenue declined year-over-year
- Operating margin is positive
- Conservative leverage (liabilities < 50% of assets)
- Positive operating cash flow
- Clean earnings (low accruals)
Derived from the company's own SEC figures (fundamentals, forensic scores, filing discipline) — descriptive factors, not advice or a forecast.
Material events
SEC Form 8-K · most recent- Completed an acquisition or disposition · Delisting / listing-standard notice · Modified shareholder rights · Change in control · Director / officer change · Amended charter or bylaws · Other material eventSep 14, 2021
- Other material eventSep 13, 2021
- Shareholder vote · Other material eventSep 10, 2021
- Other material eventSep 3, 2021
- Results of operationsAug 13, 2021
- Results of operationsMay 13, 2021
- Results of operationsMar 30, 2021
- Entered a material agreement · Unregistered equity sale · Modified shareholder rights · Other material eventMar 22, 2021
Events the company reported on Form 8-K, labelled by the SEC item code it filed under — its own classification, not our interpretation.
Recent SEC filings
All filings ↗- SC 13GSep 24, 2021
- 15-12BFORM 15Sep 24, 2021
- SC 13G/ASep 16, 2021
- SC 13D/ASep 16, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4FORM 4 SUBMISSIONSep 15, 2021
- 4OWNERSHIP DOCUMENTSep 15, 2021
- SC 13D/ASep 15, 2021
- SC 13D/ASep 15, 2021
- S-8 POSSep 14, 2021
Event-driven situations (1)
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