Zendesk, Inc.
Technology · Services-Computer Processing & Data Preparation · SEC filings ↗ · Compare ⊕
Financials
SEC XBRL · annual| FY21 | FY20 | FY19 | FY18 | FY17 | FY16 | |
|---|---|---|---|---|---|---|
| Revenue | $1.34B | $1.03B | $816.4M | $598.7M | $430.2M | $312.8M |
| Operating income | −$166.7M | −$155.9M | −$163.0M | −$137.9M | −$114.6M | −$104.3M |
| Net income | −$223.6M | −$218.2M | −$169.7M | −$131.1M | −$110.6M | −$103.8M |
| Total assets | $2.45B | $2.16B | $1.51B | $1.24B | $560.2M | $475.3M |
| Total liabilities | $1.96B | $1.73B | $1.06B | $821.0M | $238.6M | $175.9M |
| Equity | $489.2M | $431.8M | $458.0M | $416.9M | $321.6M | $299.4M |
| EPS (diluted) | $-1.87 | $-1.89 | $-1.53 | — | — | — |
| Shares out. | 117.8M | 113.4M | 108.4M | 103.4M | 97.0M | 90.5M |
Reported figures from the company's SEC filings (XBRL). Blank where a line item isn't cleanly tagged — never estimated.
Key ratios
from filings · FY2021- Operating margin
- −12.5%
- Net margin
- −16.7%
- Return on equity
- −45.7%
- Return on assets
- −9.1%
- Return on capital (ROCE)
- −10.8%
- Liabilities / assets
- 80.0%
- Debt / equity
- 4.01×
- Book value / share
- $4.15
- Revenue growth (YoY)
- 30.0%
- Net income growth (YoY)
- —
Computed from the company's own SEC figures — no market price, so these are facts, not a valuation. Book value per share is reported equity ÷ shares; it is not the stock price.
Financial health
forensic scores · FY2021- Altman Z″ (distress)
- -0.35distress
- Accruals / assets
- −16.0%clean
- Beneish M-Score
- -2.89normal
- Piotroski F-Score
- 5/9mixed
Altman Z″is a textbook bankruptcy-distress score from book values only (>2.6 safe · 1.1–2.6 grey · <1.1 distress). Accruals = (net income − operating cash flow) ÷ assets; persistently high accruals are an earnings-quality red flag. Beneish M-Scoreis an eight-ratio screen comparing this year with last (M > −1.78 = elevated manipulation-risk screen, not proof). Piotroski F-Scorecounts how many of nine fundamental-health checks pass (shown as passed / applicable; we use operating margin and total liabilities as documented proxies where the exact input isn't XBRL-tagged). Computed from SEC filings — descriptive factors, not advice or a forecast.
Quality score
EDS ScoreOur own multi-factor score from free SEC data — profitability, growth, financial strength, earnings quality, and event/ownership catalysts. No market price and no licensed model: each axis is the share of source-backed checks it passes. Descriptive factors, not advice or a forecast. What these scores mean →
Signs
● 1 severe● 3 warning● 3 good- Altman Z″ in the distress zone
- Operating losses (negative operating margin)
- Reported a net loss
- High leverage (liabilities > 70% of assets)
- Revenue is growing year-over-year
- Positive operating cash flow
- Clean earnings (low accruals)
Derived from the company's own SEC figures (fundamentals, forensic scores, filing discipline) — descriptive factors, not advice or a forecast.
Insider transactions
SEC Form 4 · most recent| Insider | Date | Type | Shares | Price |
|---|---|---|---|---|
| Gennaro NormanOfficer — President of Sales | Nov 22, 2022 | D | 26,323 | — |
| Geschke JohnOfficer — Chief of Staff | Nov 22, 2022 | D | 47,204 | — |
| Glaser ShelaghOfficer — Chief Financial Officer | Nov 22, 2022 | D | 10,437 | — |
| Mcdermott AdrianOfficer — Chief Technology Officer | Nov 22, 2022 | D | 96,822 | — |
| Nieto AndreaOfficer — Chief People Officer | Nov 22, 2022 | D | 244 | — |
| Svane MikkelOfficer — Chair and CEO | Nov 22, 2022 | D | 505,899 | — |
| Titterton Jeffrey JOfficer — Former Chief Operating Officer | Nov 22, 2022 | D | 2,747 | — |
| Constantinople AlexOfficer — Former Chief Marketing Officer | Nov 22, 2022 | D | 9,171 | — |
| Curtis Michael JohnDirector | Nov 22, 2022 | D | 18,341 | — |
| Koplow Hilarie A.Director | Nov 22, 2022 | D | 14,937 | — |
Headline trade per Form 4 (officers, directors, 10%+ owners). Buy/sell read from the filing's structured data — blank where a field isn't cleanly tagged.
Material events
SEC Form 8-K · most recent- Director / officer changeDec 1, 2022
- Entered a material agreement · Terminated a material agreement · Completed an acquisition or disposition · Debt acceleration / triggering event · Delisting / listing-standard notice · Modified shareholder rights · Change in control · Director / officer change · Amended charter or bylaws · Regulation FD disclosureNov 22, 2022
- Other material eventNov 18, 2022
- Costs from exit or disposalNov 8, 2022
- Results of operationsOct 27, 2022
- Director / officer changeOct 3, 2022
- Shareholder vote · Other material eventSep 19, 2022
- Other material eventSep 9, 2022
Events the company reported on Form 8-K, labelled by the SEC item code it filed under — its own classification, not our interpretation.
Recent SEC filings
All filings ↗Event-driven situations (1)
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